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1.5

Additional fees for gate, carry on bags, and other changes to price were communicated after I purchased the ticket. I purchased a flight ticket Tampa-Chicago on Feb.

AFTER I paid the ticket price, I received an additional notification that contained additional information (free personal item) and additional charges for carry on bags from the two carriers ($25 and between $35-60 for the second carrier). Then I received additional modifications from United (I could not travel with carry-on bag, I needed to pay fees for seats and carry on bag). In addition the carry on bag dimensions vary - 10x16x24 Frontier and 9x14x22. When I called FlightHub I was told to check with the carriers because they just sell the tickets.

Since I purchased the tickets through FlightHub, FlightHub at least could have made an attempt to mediate the situation. I did let this person from FlightHub know that I would appreciate if approximate baggage fees BEFORE purchasing the ticket so that I can make an informed decision. I am sure that many customers would appreciate transparency in bag size and fees and additional fees before the payment. My plan was to purchase an affordable ticket.

Instead it now seems that I may be hit with additional fees of $100. It is strange that the name of this travel agency did not come up when I reserved the ticket so there is no way the customer can avoid them!!!!!!

I want to see the name of the travel agency BEFORE paying for the ticket. I also want to see additional cost I may incur BEFORE I make the payment.

Reason of review: Not as described/ advertised.

Monetary Loss: $100.

Preferred solution: Full refund.

FlightHub Cons: Hidden fees to the ticket price.

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Ramon g Spo

just to change a letter they want to charge me 75$ no wonder they get bad reviews

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