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1 comment

I have been on hold for hours on the phone waiting for customer service to answer the phone so that I can use my travel credit to book another flight. Why is no one answering?

I have called waited 20 minutes, hung up because I have to take care of something. I did this a couple of times but this time I have been on hold for about 3 hours with no one answering.

After all the money we spend with these companies we should be able to get some customer service. I have resorted to this because I hope Flight will see this and respond so that they can resolve this issue.

Reason of review: Poor customer service.

Monetary Loss: $919.

Preferred solution: Full refund.

I didn't like: I could not use my travel credit.

Company wrote 0 private or public responses to the review from Jun 05.
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When I called Flight Hub to try to use my travel credit I was informed that it can only be used for a trip to Manila which is the same destination as the original ticket. As well even If I used the travel credit the price of the ticket is more than the price of a ticket with out the credit, so now I just want a refund and I will not accept any thing else.

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