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Flighthub - Website booked same flight twice

Website booked same flight twice, called to resolve (cancel one) was on hold for one and half hours!!!! To be told they could not contact airline, wiry customer service experience ever
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 2 minutes ago.
#1419361
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Flighthub - Refund policy between 6-8 weeks

Charge you $250 fee right away even if you canceled because of illness, while refund of ticket ... 6-8 weeks !!
Company wrote 0 private or public responses to the review from 2 days ago.
1.0
Details
Exchange, Refund and Cancellation Policy
#1417485
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Flighthub - Terrible

no one can hear me!
Customer made 7 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 06.
#1417051
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Dont deserve any rates!!! I booked a flight yesterday bec my father died. I received a confirmation email abt that I'm good to go, received a receipt and my flight itinerary. A while ago went to the airport for my flight and aircanada told me that they cant find my...
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Company wrote 0 public responses to the review from Nov 23.
Anonymous
matea

Hi, Yesterday, Second time this year I booked a flight over your page. And you did the same thing as the first time. You canceled my reservation. Why? Why are you even letting...

#1406485
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I cancelled flight within 5 min of booking and waited for 2 mnths still not got refund. Call center guys sometimes say it will come by check and some say on card. They never call back if your phone is cut in between. Extra 600 dollars were charged on my card. They...
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Company wrote 0 private or public responses to the review from Nov 19.
1.0
#1403968
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Flighthub - Very upset with customer service. I got hung up on.Person ca

Horrible service .booking flights total with insurance $649.When I was finished total over $1,112.False advertising as there's 7 seats left. It said I missed the deal.False
Company wrote 0 public responses to the review from Nov 15.
1.7
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1401434
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When coming home from Mexico City found out our flights had been changed weeks ago and missed it so had to pay for new flights/hotels. Flighthub was informed by Air Canada about the changes and they did not pass on to us. In the last 3 days, I have spoken to 7...
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Company wrote 0 private or public responses to the review from Nov 15.
1.0
I liked
  • Price was lower
I didn't like
  • Refuses to give proper refund
  • Horrible rude agents
#1400954
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I booked a round trip flight for my wife, son, and myself departing on the 1st and returning on the 6th. I reviewed the information prior to confirming but when I received the itinerary it was for the 3rd and the 6th. I immediately called their customer service number...
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Company wrote 0 private or public responses to the review from Nov 14.
1.5
I liked
  • What i believed to be numerous flight options
I didn't like
  • Customer service supervisor 3496 disrespectful attitude
  • Being blatantly taken of advantage of
  • Customer service supervisor 3496 lack of integrity
#1400727
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Sad Shocked Wtf When I cancelled my ticket they charged me $450 while they informed me $200 will be deducted in the process of cancellation. I got pissed off with the service of Flighthub. Very poor customer service and not well trained how to deal with the...
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Company wrote 0 private or public responses to the review from Nov 09.
Anonymous
Anonymous

I do not understand why people utilize third party ticketing services. There is always less confusion and consternation when dealing directly with the issuing source. Is it an...

1.0
I didn't like
  • Not willing to take responsibility
  • Hidden fees to the ticket price
  • Off-shore call center cancellation fee extortion
#1397374
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I have used flighthub for many years with no issues. This time I booked a flight and then needed to change the dates. When I called to inquire about changing or canceling my flights, I was told it would be a fee of $75 to cancel and would have a credit of amount to my...
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Company wrote 0 private or public responses to the review from Nov 05.
1.0
#1394368
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