FlightHub
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation with refund of my ticket
- No refunds
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancled
very bad
Preferred solution: Full refund
User's recommendation: be contact with customers
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My trip cancelation
Company fixed the issue and I have been provided with apology. They didn't refund me
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplete scam zero customer service zero refunds
- Full scam
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kamloops, British ColumbiaAirline change my booking wrong
My booking information as follow as below
Wed 18 Oct, 2023 - Wed 08 Nov, 2023
Reference Number: 232-37*-***
Booking Status: Confirmed
The original ticket is below
DepartureCheck-In with Philippine Airlines / Airline confirmation: 23HDSC
Vancouver, BC, (YVR) to Guangzhou, China, (CAN)1 Stop
Philippine Airlines
Flight 117
Economy
12:50 AMWed Oct 18, 2023Vancouver, BC, (YVR)
5:40 AMThu Oct 19, 2023Manila, Philippines, (MNL)
Duration:
13 hours 50 minutes
Layover 1 day 20 hours 25 minutes
Philippine Airlines
Flight 382
Economy
2:05 AMSat Oct 21, 2023Manila, Philippines, (MNL)
4:35 AMSat Oct 21, 2023Guangzhou, China, (CAN)
Duration:
2 hours 30 minutes
Total Trip Time:2 days 12 hours 45 minutes
ReturnCheck-In with Philippine Airlines / Airline confirmation: 23HDSC
Guangzhou, China, (CAN) to Vancouver, BC, (YVR)1 Stop
Philippine Airlines
Flight 383
Economy
5:45 AMWed Nov 08, 2023Guangzhou, China, (CAN)Terminal 2
8:10 AMWed Nov 08, 2023Manila, Philippines, (MNL)Terminal 1
Duration:
2 hours 25 minutes
Layover 12 hours
Philippine Airlines
Flight 116
Economy
8:10 PMWed Nov 08, 2023Manila, Philippines, (MNL)
3:55 PMWed Nov 08, 2023Vancouver, BC, (YVR)
Duration:
11 hours 45 minutes
Total Trip Time:1 day 2 hours 10 minutes
Travellers
To correct the names of any passengers, please chat with us.
Chunmei Li
Date of Birth: 10/29/1970
Gender: Female
Passport Number: N/A
Then they change return ticket to
Guangzhou, China, (CAN) to Vancouver, BC, (YVR)1 Stop
Philippine Airlines
Flight 383
Economy
5:55 AMThu Nov 09, 2023Guangzhou, China, (CAN)Terminal 1
8:30 AMThu Nov 09, 2023Manila, Philippines, (MNL)Terminal 1
Duration:
2 hours 35 minutes
Layover 12 hours 20 minutes
Philippine Airlines
Flight 116
Economy
8:10 PMWed Nov 08, 2023Manila, Philippines, (MNL)Terminal 1
3:55 PMWed Nov 08, 2023Vancouver, BC, (YVR)Terminal M
Duration:
11 hours 45 minutes
The return ticket arrive Guanzhou on Nov 9, but connect flight to Vancouver on Nov 8. How is possible to make this flight.
The airline already change my time 3 times before and this time is non sense. Please help me to solve this problem and I am appreciate your help.
By the way, If my problem don't solve it, I will keep the right to complain to https://rppa-appr.ca/eng/know-your-rights.
Thank you,
chunmei
User's recommendation: Philippine airlines is terrible, since I booked the ticket, they change my flight time 3 times. The first change stop time from 16 hours to 44 hours, the last change is total wrong, and I can't board it because my flight arrived stop place MIL on Nov 9, but my connection flight departure on Nov 8,2023. Be careful this airline.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | London, OntarioRefund
User's recommendation: Do not use this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got scam through your just fly website
- All my personal information was a hacker now
Preferred solution: Full refund
User's recommendation: I would never recommend somebody to you
They canceled my flight and then didn’t issue a refund
Preferred solution: Full refund
User's recommendation: Use a travel agent
To check my booking
User's recommendation: I will not recommendation flighthub to future customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI booked my flight a week ago and immediately...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Central, Central And Western DistrictRequest of changing the returning flight for passenger Lung Cheung NG only
Complaint
User's recommendation: Investigate these pack of who does not know what customer relation means
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerCould not get any help in changing name on ticket.
- No customer service and also hided conditions
- Keeps money
Preferred solution: Full refund
User's recommendation: Don’t use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing Money-Flight Hub refusing to cancel the authorization
Good morning,
I have spent the weekend on the phone with customer service after money was taken out of my account before they confirmed the flights.
They subsequently cancelled the flights and now $2900 is missing. I have spoke with my bank-Flight Hub needs to cancel the authorization for the money so that it can be returned.
My wife is dying in the hospital, alone.
My son and I cannot get to her. Flight Hub took the only money we had to cover the flights.
The the managers have not returned phone calls, yet documented that they did but no one answered (untrue-I do not have any missed calls). I require this money to be in my account by end of day today.
I trust that we will be compensated for the actions of Flight Hub and the lies told by the customer service agents (each gave a different timeframe for the money to be back in my account; blamed it on KOHO-even after being told that the origin of the authorization is from Flight Hub and that it is considered fraud for KOHO to override it).
I require an answer ASAP. This is not a matter of being able to drive to her-she is in another country.
I look forward to hearing from you today.
Thank you.
Best regards,
Oliver
- Have alternate routes
- Being blamed for their mistake
- Lying by customer service
- Managers do not call like they say they will
Preferred solution: Full refund
User's recommendation: Be very cautious-you need double the money just in case they take the money before confirming the flight. They will not assist in having it returned right away. If it is important-do not use Flight Hub
How to cancel flight hub monthly payments.What a useless support system onOne.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.